Manage day -to -day operational aspects of a project delivery and scope:
- Oversee all aspects of international projects (Overseas clients)
- Impeccable communication skills (English)
- Should be comfortable with American, British accents
- Should be comfortable with non-IST working hrs
- (if required)Set deadlines, assign responsibilities, and monitor and summarize progress of project
- Review deliverables before passing to client
- Develop and effectively apply methodology and enforce project standards
- Minimize exposure and risk on project delivery
- Develop a detailed project plan to monitor and track progress
- Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques
- Manage day -to-day interaction with internal stakeholders and clients
- Set and manage client expectations
- Develop lasting relationships with client personnel that foster client ties
- Communicate effectively with clients to identify needs and evaluate alternative business solutions
- Continually seek opportunities to increase customer satisfaction and deepen client relationships
- Build a knowledge base of each client's business, organization and objectives
- Hold regular status meetings with project team
- Resolve and /or escalate issues in a timely manner