- Troubleshooting Routing, Switching & Security issues and providing solutions within agreed SLA.
- Configuration and Management of Cisco Catalyst 9000 series Switches including installation & Replacement of switch Modules like Sup modules, SFP module, line cards & Switch chassis.
- Monitoring and troubleshooting Network Infra Issue reported.
- Configuration & Troubleshooting of VLAN, VTP, HSRP and DHCP, Ether-Channel, AAA on Switches.
- Installing, upgrading and backing up IOS of Cisco Routers and Switches
- Hands-on experience on Palo Alto firewall and experience in configuration, troubleshooting and day1 setup
- Administering and monitoring daily activities, monitoring performance, taking backups of network devices.
- Providing L2 technical support for installation activities and routine troubleshooting of Network Infrastructure including handling of P1 and P2 incidents
- Perform Change Management as per the process.
- Support to all BAU [Business as Usual] calls.
- Knowledge of VRF-Lite and route-leaking
- Experience with Cisco ISE and wireless/wired dot1x implementation
- Candidate should be ready to work in 24*7 Shifts