1.

Performance

Management & Governance • Track frontline manpower performance through Target vs Achievement monitoring.

- Publish periodic performance dashboards and productivity reports.
- Identify performance gaps and coordinate corrective action plans with field teams.
- Support incentive tracking and productivity governance. 2.

Frontline Digital Initiative

Management • Drive adoption and execution of frontline digital initiatives and sales automation tools.

- Coordinate with field sales teams to ensure proper app usage and compliance.
- Act as the single point of contact between field teams and tech teams for app-related issues, bug resolution, and enhancement requests.
- Monitor digital usage metrics and improve adoption levels. 3.

Training

Coordination • Coordinate onboarding and refresher training programs for frontline manpower.

- Work with sales capability and regional teams to schedule and track trainings.
- Maintain training attendance, completion status, and effectiveness records.
- Support rollout of current processes, tools, and systems through training interventions. 4.

Frontline Manpower Principal

Governance • Govern frontline manpower deployment, tagging,



and compliance as per organizational norms.

- Maintain accurate manpower database and tracker for active/inactive resources.
- Coordinate with stakeholders for manpower approvals, replacements, and onboarding formalities.
- Ensure adherence to principal guidelines, policies, and reporting structures.

5.

Market Working

Hygiene & Discipline

- Monitor frontline salesforce market working hygiene, attendance, beat compliance, and discipline.
- Ensure timely closure of field reporting and market activity tracking.
- Drive adherence to defined sales processes and operational standards.
- Highlight non-compliance cases and coordinate corrective actions with managers. 6.

Backend

Systems & Frontend Application Ownership • Act as the business owner for frontline backend systems and front-end sales applications, ensuring smooth functionality, user management, and process adherence.

- Coordinate with technology and product teams for system enhancements, issue resolution, testing, rollout support, and continuous improvement of frontline digital platforms.

📌 National Coordinator - Frontline Salesforce (Kochi)
🏢 V-Guard
📍 Kochi