04 Aug
|
Channelplay
|
Bengaluru
04 Aug
Channelplay
Bengaluru
- Customer Engagement:
- Interact with walk-in customers and prospects to understand their needs and recommend suitable mobile products.
- Product Demonstration:
- Showcase features and specifications of smartphones, tablets, and accessories to help customers make informed purchase decisions.
- Sales Conversion:
- Achieve individual and store sales targets through upselling, cross-selling, and excellent customer service.
- Inventory & Display Management:
- Ensure proper display of mobile products, manage stock levels, and report inventory requirements to the manager.
- Market Awareness:
- Stay updated on the latest mobile phone trends, launches, and competitor offerings.
- Reporting:
- Maintain records of customer interactions, sales reports, and feedback for performance analysis.
- After-Sales Support:
- Assist customers with warranty information, basic troubleshooting, and escalation support where required.
Required Skills & Qualifications:
- Education:
- Minimum 10+2 (Higher Secondary); a diploma or degree in Sales/Marketing/Commerce is preferred.
- Experience:
- 1–3 years of experience in mobile retail sales or electronics sales preferred. Freshers with valuable communication skills are also welcome.
- Sales Skills:
- Strong selling, negotiation, and closing skills
- Ability to meet and exceed sales targets
- Knowledge of mobile technology and current smartphone trends
- Customer Service:
- Excellent interpersonal and relationship-building skills
- Ability to handle different types of customers and resolve queries patiently
- Communication:
- Good verbal and written communication skills in local language and English/Hindi (as applicable)
- Tech Savvy:
- Comfortable using billing systems, CRM tools, and mobile features for demonstrations
- Presentation:
- Neat appearance, professional behavior, and positive attitude
- Flexibility:
- Willingness to work weekends, holidays, and in shifts as per store hours
Nice to Have:
- Experience with popular brands like Samsung, Apple, Xiaomi, Vivo, Oppo, etc.
- Certification in mobile sales or customer service
- Multilingual abilities
📌 Mobile Sales Executive (Bengaluru)
🏢 Channelplay
📍 Bengaluru