Role & responsibilities

Guest Relations Executive

Salary: 30,000 40,000 per month

About the Role

If you have the drive, ambition, and potential, this could be the perfect career opportunity for you.

As a Guest Relations Executive, you will play a key role in delivering an exceptional member experience by building strong relationships and ensuring seamless service at every member touchpoint. You will oversee the day-to-day operations of the Front Desk, ensuring it remains a welcoming, efficient, and service-oriented hub for members and guests. This includes managing front desk activities, coordinating staffing, and maintaining the highest standards of hospitality and professionalism.

This is an opportunity to grow with the organization while contributing to a prestigious private club known for its excellence, luxury, and world-class member experience.

Key Responsibilities

- Deliver exceptional service and create memorable experiences for members and guests.
- Build and maintain strong relationships with members through proactive engagement.
- Ensure the smooth day-to-day operations of the Front Desk.
- Coordinate Front Desk staffing and maintain service standards.
- Handle member queries, requests, and concerns promptly and professionally.




- Collaborate effectively with internal teams to ensure seamless member service.
- Maintain a professional, welcoming, and organized reception environment.
- Demonstrate excellent written, verbal, and presentation skills.
- Exhibit strong persuasion, negotiation, and interpersonal skills.
- Uphold high standards of discipline, punctuality, and attention to detail.

Ideal Candidate Profile

Education:

- Graduate in any discipline.

Experience:

- 35 years of experience in luxury hospitality, guest relations, premium customer service, or high-end client engagement.

Skills & Mindset Required

- Experience interacting with UHNIs, celebrities, CXOs, and high-profile clientele.
- Strong communication, interpersonal, and relationship-building skills.
- Passionate about delivering outstanding customer service.
- A collaborative team player with a positive attitude.
- Highly detail-oriented, disciplined, and skilled.
- Well-groomed with an impeccable professional appearance and etiquette.
- Ability to remain calm and composed in a fast-paced environment.

Shift Details

- Rotational shifts based on member events and operational requirements

📌 Guest Relation Executive (Mumbai)
🏢 Talent Corner HR Services
📍 Mumbai