The Pre-Sales Executive is responsible for handling customer inquiries, qualifying leads, explaining project details, scheduling site visits, and maintaining regular follow-ups with prospective buyers. The role involves coordinating with the sales team, updating CRM records, and supporting the sales process to achieve lead conversion and business targets.
Role & responsibilities
- Handle inbound and outbound customer inquiries.
- Generate and qualify sales leads.
- Explain project details, pricing, and payment plans to prospective customers.
- Schedule and coordinate site visits with the sales team.
- Follow up with leads through calls, emails, and WhatsApp.
- Maintain accurate customer data and update CRM regularly.
- Coordinate with sales and marketing teams to ensure smooth lead management.
- Achieve daily, weekly, and monthly lead generation and appointment targets.
- Build and maintain strong customer relationships.
- Stay updated on project offerings and real estate market trends.
Preferred candidate profile
- Good communication skills, fluent English
- Positive attitude with a sales mindset
- Basic knowledge of real estate is a plus
- Basic computer knowledge (MS Office/CRM)
Perks and advantages
- Competitive salary with attractive performance incentives.
- Career growth and internal promotion opportunities.
- Professional training and skill development programs.
- Paid leave and statutory benefits as per company policy.
- Supportive and collaborative work environment.
- Employee recognition and performance rewards.
- Opportunity to work on premium real estate projects.