- Portfolio Management - Manage a strong portfolio of enterprise customers and guide them strategically to achieve their objectives.
- Revenue Growth - Drive new business opportunities within existing accounts and identify areas for improvement to meet sales quotas.
- Identify and capitalize on upselling and cross-selling opportunities across C-suite stakeholders.
- Account Planning - Develop and execute account plans aligned with client goals.
- Contract Negotiation - Negotiate contracts and close deals to maximize profitability.
- Relationship Building - Build and maintain trusted advisor relationships with key accounts and executive sponsors.
- Business Reviews - Conduct regular reviews to track progress and ensure ongoing satisfaction.
- Forecasting - Forecast and track key account metrics (quarterly sales results, annual forecasts).
- Issue Resolution - Handle challenging client requests and manage escalations effectively.
- Collaboration - Work closely with cross-functional teams (sales, marketing, product, engineering) to deliver tailored solutions.
- 8+ years of experience in Enterprise Account Management or related roles.
- Proven track record in managing client relationships and delivering exceptional service.
- Experience with SaaS or enterprise-based products preferred.
- Proven ability in solution/concept selling (CRM, ERP, SaaS, CPaaS solutions).
- Functional Skills: Ability to communicate, present, and influence stakeholders at all organizational levels, including C-suite.
- Expertise in CRM software and MS Office (especially Excel).
- Ability to manage multiple clients simultaneously with attention to detail.
- Willingness to travel as required.
- Behavioral Skills & Attitude: Comfortable explaining technology and solutions with a consultative approach. Self-motivated, results-driven, and able to work independently in a dynamic setting. Excellent negotiation skills to close high-value deals and manage complex contracts. Strong result orientation with a commitment to achieving and exceeding targets.
Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.