Pickleball Kingdom India is a premier destination for sports and recreation, bringing the excitement of pickleball to enthusiasts across the country. With our upcoming Kingdoms (our signature Clubs dedicated to pickleball) in India, catering to vibrant local pickleball communities, complemented by an active pan-India PR & social media presence, we are dedicated to promoting the sport and creating memorable experiences for players & enthusiasts. Join us to be part of the growing pickleball movement and make life better through this engaging and dynamic sport.
Role Description
This is a full-time, on-site role based in Delhi NCR (either Gurgaon or New Delhi), India for a Member Relationship Executive at our Pickleball Kingdom India sports facility.
The Member Relationship
Executive will be responsible for engaging with potential customers/players, assisting them with inquiries/bookings, managing memberships, and ensuring a very positive experience with Pickleball Kingdom in India. They will also organize events, address member concerns,
and work closely with the team to enhance overall customer satisfaction and retention at the Pickleball Kingdom India sports facility. Qualifications
Great interpersonal & customer relationship management skills
Have a strong passion for racket sports and actively playing a sport
Prior experience working within a sports facility is advantageous
Experience in organizing events and providing in office support
Strong communication skills with an enthusiastic & positive attitude that builds customer trust
Problem-solving skills and a proactive attitude towards addressing member / customer concerns
Minimum 3-4 years of relevant experience in recreational sports / hospitality / lesiure industry is preferred
Proficiency in using computer software such as Microsoft Office and CRM tools
Bachelor's degree in Business Administration, Marketing, Customer Relations, or a related field
📌 Member Relationship Executive- Delhi (India)
🏢 Pickleball Kingdom India
📍 India
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