Job Details

- Line of Service: Advisory

- Industry/Sector: Not Applicable

- Specialism: SAP

- Management Level: Manager

& Summary

As a SAP consulting generalist at PwC, you will focus on providing consulting services across various SAP applications to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of SAP applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives.

Role Overview

We are seeking an experienced SAP Service Management (SM) Consultant with strong hands-on experience in S/4HANA implementation projects. The ideal candidate will work on designing, configuring, and developing custom solutions for transportation processes and integrations.

Responsibilities

- Lead implementation, configuration, and support of S/4HANA Service Management, including Service Contracts, Orders, Notifications, Warranties, In House Repair, and Field Service Management.

- Design solution workflows: document types, pricing, authorizations; perform fit-gap analysis and blueprint workshops.

- Configure seamless integrations with SD, MM, FI/CO, PM, and SAP FSM or C4C for cohesive business processes.

- Develop functional specifications, supervise technical teams (BAPIs, ALE/IDoc, OData), and manage interface development.

- Facilitate testing activities: unit,



integration, UAT; prepare test scripts; resolve defects.

- Oversee go-live and hypercare, providing end-user training, documentation, and post-deployment support.

- Engage in pre-sales and stakeholder collaboration to shape client-oriented solutions and RFP responses.

Required Skills & Qualifications

- Functional knowledge: Service Order Management, Service Contracts, Warranties, In-House Repair, Resource Related Billing.

- Technical proficiency: Fiori apps for Service Management, interface technologies (ALE/IDoc, OData), debugging understanding.

- Integration know-how: solid background in integrating Service with SD, MM, FI/CO, and potentially with SAP FSM/C4C or BRIM.

- Solution design capabilities: end-to-end service lifecycle from customer engagement, contract, planning/scheduling, execution to billing, analytics.

- Analytical & communication skills: capable of translating business needs into system design, documentation, and training.

- Client-facing aptitude: experience in workshops, go-to-market, and cross-functional team collaboration.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Manager_SAP Service Management (Bengaluru)
🏢 PwC Service Delivery Center
📍 Bengaluru