Greetings from Savista!!
Hiring Process Trainer for AR.
The role of a Process Trainer is to deliver effective training programs that enhance employee knowledge, improve performance, and help achieve business objectives.
Key Responsibilities:
- Conduct Recent Hire Training (NHT) batches as assigned.
- Manage batch MIS, including attendance, test scores, D2R tracker, batch summaries, and related reports.
- Identify and manage issues arising during NHT and escalate them appropriately when required.
- Conduct refresher training and cross-training sessions based on operational requirements.
- Deliver refresher training based on error analysis and quality reports.
- Track post-training performance scores to measure and demonstrate improvement.
- Develop in-depth expertise in the Accounts Receivable (AR) process and serve as a process Trainer, providing support, guidance, and process-related knowledge to the team.
- Conduct Process Knowledge Tests (PKTs) on a weekly and monthly basis.
- Prepare and publish the monthly newsletter.
- Conduct webinars and knowledge-sharing sessions to enhance process awareness and learning.
Required Skills:
- Should be process Trainer in Accounts Receivable (AR) and Billing processes, with a minimum of 2 years of relevant experience.
- Should possess excellent verbal and written communication skills in English, along with proven training delivery capabilities.
- Should be proficient in MS Office applications, including Excel, Word, and PowerPoint.
- Should be willing to work in flexible shifts as per business requirements.
- Should have 2 to 4 years of experience in the Accounts Receivable (AR) domain
Mandatory Requirement
- Hands-on experience with Athena software is mandatory
Interested candidates can share their resumes at:
[email protected]
WhatsApp: (phone hidden)
Regards,
Ambika
📌 Hiring Process Trainer - AR (Tamil Nadu)
🏢 Savista
📍 Tamil Nadu