Role & responsibilities

We are seeking a dynamic and experienced Trainer with expertise in US Healthcare Revenue Cycle

Management (RCM) to facilitate engaging and effective training programs for new hires and existing

employees. The ideal candidate will possess strong knowledge of RCM processes, adult learning

principles, and training methodologies to drive employee performance and operational excellence.

Key Responsibilities

- Facilitate and/or co-facilitate operational training sessions for new hires and existing

employees based on client and business requirements.

- Utilize adult learning principles to effectively explain and demonstrate job functions,

workflows, and operational tasks.

- Collaborate with departmental leadership and clients to identify training objectives, develop

training content, and deliver scalable learning solutions.

- Recommend enhancements to training materials including manuals, job aids, videos,

presentations, and e-learning modules to improve learning outcomes.

- Obtain client approval prior to implementing any modifications to training content or materials.
- Monitor trainee performance during the training period and take ownership of performance

improvement initiatives.

- Maintain accurate records of training sessions, attendance, assessments, certifications, and

materials used.

- Administer written tests, practical evaluations, and performance assessments for assigned

learners.

- Ensure completion of all compliance and mandatory training requirements prior to sharing





proprietary or confidential company information.

- Prepare and submit trainee progress reports and performance evaluations to management.
- Provide one-on-one coaching, mentoring, and continuous support to new hires and existing

employees.

- Manage multiple training projects and assignments simultaneously while meeting deadlines

and quality expectations.

- Exercise independent judgment and discretion in performing training and operational

responsibilities.

- Perform additional duties and responsibilities as assigned.

Required Qualifications

- Minimum 5 year of experience in US Healthcare Revenue Cycle Management (RCM).
- Minimum 3 year of experience in a Trainer, Learning & Development, or Training Coordinator

role.

- Solid understanding of US healthcare processes, medical billing, claims, denials, payment

posting, Accounts Receivables or related RCM functions.

- Preferably have exposure to handling MVA claims processing.
- Excellent communication, presentation, facilitation, and interpersonal skills.
- Ability to engage learners and deliver training effectively in classroom, virtual, and on-the-job

environments.

- Proficiency in Microsoft Office applications and training documentation.
- Strong organizational, analytical, and multitasking abilities.

Preferred candidate profile

Experience working with healthcare clients or BPO/outsourcing environments.

- Knowledge of adult learning methodologies and instructional design principles.
- Experience creating training materials, SOPs, and e-learning content.

📌 Job opening For RCM Trainer (Tamil Nadu)
🏢 PlaceNet Consultants
📍 Tamil Nadu