At U.S. Bancorp India, were on a journey to do our best. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bancorp India gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try recent things, learn new skills and discover what you excel at-all from Day One.

Job Description

Software Development and Maintenance:

- Build comprehensive solutions within ServiceNow FSO and CSM modules, including Portal, Virtual Assistant, Mobile, and Service Operations Workspace (SOW).
- Design systems following architectural best practices, focusing on scalability, reliability, and performance.
- Investigate system failures, suggest design improvements, and drive operational enhancements.

Quality Assurance and Standards Compliance:

- Take responsibility for the software, guaranteeing it meets standards and minimizes customer impact.
- Perform code reviews to uphold engineering best practices and adhere to development guidelines.
- Maintain compliance with security protocols and reliability engineering standards.
- Team Collaboration and Innovation:
- Encourage innovation, teamwork, and ongoing improvement.
- Prioritize tasks effectively and communicate potential issues proactively.
- Exhibit self-motivation, strong collaboration skills, and familiarity with agile and DevOps methodologies.
- Explore new technologies to enable technological advancement.

Basic Qualifications (Required):

- Bachelors degree or equivalent professional experience
- At least three years of ServiceNow development experience

Required Technical Skills:

- ServiceNow Platform Expertise: Practical knowledge of ServiceNows platform and capabilities, including awareness of recent updates and releases.
- Development Skills:



Skilled in JavaScript, with experience in client and server-side scripting in ServiceNow. Knowledge of HTML, CSS, and modern JavaScript frameworks (such as AngularJS) for portal development.

Integration Skills:

- Mobile Development: Familiarity with ServiceNows Mobile Studio and experience building mobile-friendly features.

Preferred Skills/Experience:

- AI and Virtual Assistant: Experience with configuring ServiceNows Virtual Agent, including NLU and AI service integrations.
- Workflow and Automation: Expertise in designing and automating complex workflows to improve service operations.
- UI/UX Design: Ability to create effective and user-friendly interfaces within the ServiceNow portal.
- Performance Optimization: Experience optimizing ServiceNow application performance and scalability.
- Security Practices: Understanding of data privacy, security best practices, and role-based access controls in ServiceNow development.
- Problem Solving and Analytical Skills: Strong analytical abilities to address and resolve development challenges.
- Project Management: Experience with Agile processes and managing multiple projects.
- Is ServiceNow Administration (CSA) Fundamentals Certification
- Is ServiceNow Certified Application Developer CAD
- Is ServiceNow Certified Customer Service Management (CSM) Implementation Specialist
- ServiceNow Implementations with Financial Service Operations - Banking & Wealth

If theres anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants - https://careers.usbank.com/global/en/disability-accommodations-for-applicants

Posting may be closed earlier due to high volume of applicants.

This is an U.S. Bancorp India posting. U.S. Bancorp India is a part of the U.S. Bank family.

📌 Software Engineer (Tamil Nadu)
🏢 U.S. Bancorp India
📍 Tamil Nadu