Qualifications

- Education: Bachelors or masters in business or engineering
- Certifications: Certifications such as LEAN or Six Sigma is a must. PMP is highly preferred

Skills and experience

Process Manager should have overall experience of 5+ years with following skills and experience

- 4+ years of experience in business process analysis. Project management experience is preferred.
- Experience in driving improvements for Application/ Production support teams is highly preferred
- Expert in doing analysis on Excel or other analytical tools
- Proven experience in business process efficiency, automation and change management.
- Robust analytical skills with the ability to collect, interpret complex data and identify root causes to help solve problems




- Proficiency in Microsoft Office suite, including Excel, PowerPoint and Visio.
- Must be a team player and able to work effectively at all levels in an organization
- Strong communication and presentation skills to effectively communicate process changes and recommendations to stakeholders at all levels.
- Working knowledge of Incident/Problem/Change Management frameworks such as ITIL v3/v4, TQM or ISO 9000:2000.
- Familiarity with process mapping and modelling techniques.

Familiarity with automation, data analytics and visualization tools is a must

📌 Process Manager (Telangana)
🏢 TechnoGen
📍 Telangana