- Key Responsibility Areas

1. End-to-End Import Operations

- Manage the complete import lifecycle from shipment planning, supplier coordination, freight booking, documentation, customs clearance, and final delivery.

- Ensure timely clearance of shipments with minimum airport or port dwell time while avoiding demurrage, detention, and storage charges.

- Coordinate effectively with overseas suppliers, freight forwarders, Customs House Agents (CHAs), logistics partners, transporters, and internal project teams.

- Monitor shipment milestones proactively and ensure adherence to committed delivery schedules.

1. Custom Clearance & Regulatory Compliance

- Ensure accurate preparation, verification, and timely filing of import documentation

- Ensure correct HS Code classification and customs valuation in accordance with applicable customs regulations.

- Handle customs assessments, examinations, queries, and documentation requirements with customs authorities and CHAs.

- Ensure full compliance with DGFT, Customs, RBI, and other statutory regulations governing imports.

- Handle customs assessments, examinations, queries,



and documentation requirements with customs authorities and CHAs.

- Ensure full compliance with DGFT, Customs, RBI, and other statutory regulations governing imports.

1. Freight Procurement & Cost Optimization

- Evaluate and negotiate competitive freight rates across multiple freight forwarders.

- Benchmark rates periodically to achieve the most cost-effective logistics solutions without compromising service quality.

- Develop long-term relationships with logistics partners for improved commercial terms and service levels.

- Conduct detailed verification and audit of freight invoices before payment.

- Generate periodic logistics cost analysis reports and recommend cost optimization initiatives.

1. Stakeholder Management

- Collaborate closely with - OEM, Engineering, Finance, Warehouse and Vendors

- Ensure alignment between shipment schedules and project execution timelines.

- Resolve shipment-related escalations promptly and minimize business disruptions.

📌 Manager Import Operations (Gurugram)
🏢 Zoom Communications
📍 Gurugram