Key Responsibilities:

- Strategy & Execution:
- Develop and lead end-to-end digital analytics strategies to improve acquisition journeys and customer experience.
- Define and monitor key performance indicators (KPIs) to evaluate the digital ecosystem's health and success.
- Team Leadership:
- Lead and mentor a team of analysts, fostering skills in analytics, experimentation, storytelling, and stakeholder engagement.
- Build a high-performance culture centered around innovation, insight generation, and business impact.
- Data-Driven Insights & Experimentation:
- Drive advanced analytics and experimentation frameworks to optimize digital acquisition flows.
- Translate complex data sets into actionable insights using storytelling tailored to various audiences, including senior leadership.
- Cross-functional Collaboration:
- Collaborate closely with product, marketing, engineering, and global teams to align on priorities, define metrics, and identify growth opportunities.
- Partner with data engineering teams to ensure robust and scalable data platforms.
- Product & Capability Support:
- Support new product development through analytics-backed insights and performance readouts.




- Provide feedback loops that inform ongoing development and refinement of digital tools and user experiences.

Required Qualifications & Experience:

- Postgraduate degree in Business, Economics, Statistics, Mathematics, Engineering, or Finance.
- Minimum of 3 years of experience in analytics, with a robust focus on digital products or customer experience.
- Proven success in leading digital analytics teams and delivering business results through advanced analytics and data integration.
- Deep experience with statistical and modeling techniques, experimentation, and digital metrics.
- Strong problem-solving skills with the ability to translate complex challenges into structured solutions.
- Excellent written and verbal communication skills, including the ability to craft compelling, data-driven narratives.
- Experience working in global and cross-functional environments with the ability to influence and lead without authority.
- Strategic mindset with the ability to balance short-term priorities with long-term vision.

📌 Manager - Data Analytics (Gurugram)
🏢 American Express
📍 Gurugram