Job Title: Head – E-commerce & Quick Commerce

Location: Mumbai

– Head – E-commerce & Quick Commerce The Head – E-commerce & Quick Commerce, based in Mumbai and reporting to the Chief Growth Officer (CGO), will be responsible for driving the overall growth, profitability, and strategic direction of the company's digital commerce business. The ideal candidate should have experience in industries such as FMCG, Nutrition, Beauty, Personal Care, Consumer Health, Wellness, or Packaged Foods, with a strong understanding of modern digital retail ecosystems.

The role involves complete ownership of the E-commerce and Quick Commerce P&L;, including revenue, gross margin, contribution margin, profitability, pricing, promotions, and channel investments. The candidate will be responsible for building and scaling the business across leading online marketplaces such as Amazon, Flipkart, Nykaa, Tata 1mg, Blinkit, Zepto, Swiggy Instamart, and other emerging digital platforms. They will develop platform-specific growth strategies focused on increasing market share, improving profitability, optimizing pricing and promotions, and driving sustainable business expansion.

The successful candidate will own marketplace media investments with accountability for key performance metrics including ROAS, TACOS, conversion rates, organic rankings, and overall media efficiency. They will lead annual commercial negotiations, establish joint business plans, and maintain strong relationships with senior leadership teams across marketplace partners. Additionally, they will design city-wise, cluster-wise,



and dark-store expansion strategies for Quick Commerce while defining channel-specific product assortments, pack architecture, pricing, promotional campaigns, new product launches, and exclusive platform offerings.

The role requires identifying category growth opportunities by leveraging platform analytics, consumer insights, search trends, customer reviews, and competitive intelligence. The individual will collaborate closely with the Category, Brand, and R&D; teams to develop innovative products, packaging formats, and channel-specific launches. They will also oversee demand forecasting, inventory planning, product availability, fill rates, inventory turns, and service levels to ensure operational excellence across all digital channels.

Candidates should have successfully managed a digital business of approximately ₹300–500 crore or a comparable scale, with a strong understanding of monthly revenue, channel mix, SKU productivity, and business profitability. The position also demands strong leadership capabilities, including building and managing a team of more than four members consisting of platform leads, key account managers, and channel owners. The Head will establish performance dashboards, business review mechanisms, and governance processes to monitor sales,



media performance, inventory, profitability, and overall business health while working closely with Finance, Supply Chain, Operations, Brand, Category, Technology, and the Chief Growth Officer.

The ideal candidate should possess a minimum of 8 years of relevant E-commerce and Quick Commerce experience, with 10–15 years of overall qualified experience preferred. Prior exposure to startup, D2C, digital-first, or high-growth consumer businesses is highly desirable, along with a demonstrated ability to build and scale new digital businesses rather than simply managing mature channels.

Non-negotiable criteria include proven end-to-end ownership of E-commerce and Quick Commerce P&L;, including revenue, margins, profitability, pricing, promotions, and channel investments. Candidates must have managed or significantly scaled a ₹300–500 crore digital business with hands-on experience across Amazon, Flipkart, Nykaa, Tata 1mg, Blinkit, Zepto, and Swiggy Instamart. They should have a strong builder mindset, having successfully launched or expanded new marketplaces, categories, cities, SKUs, or digital channels.

Experience leading teams of more than four members, with platform leads or key account managers reporting directly, is mandatory. Additionally, candidates must have direct ownership of marketplace media budgets, commercial negotiations, assortment planning, inventory management, and demand forecasting, along with prior experience in a startup, D2C, digital-first, or high-growth consumer organization.

📌 ManagerC Growth-Mumbai
🏢 Aakarsh
📍 Mumbai