Role & Responsibilities

1) Sales and Key Accounts Management

- Achieve revenue and profitability goals for SGS TFS
- Align sales strategy to meet budgeted targets
- Provide leadership with focus on market dynamics
- Identify expansion opportunities through sale and cross-sell
- Develop feedback mechanism to relay client and referral insights
- Drive strategic business planning for CSR & Aid Efficiency services targeting corporate donors, philanthropists, and government entities
- Develop and implement sales strategies to scale the client pipeline

2) Lead Program Delivery

- Ensure client engagement and satisfaction for assigned portfolio
- Support operations in delivering services per project scope and timeline

3) Provide Strategic Consulting

- Offer CSR program design and strategic consulting using data insights
- Liaise with corporate SMEs, NGOs, and government stakeholders
- Onboard consultants and complementary service agencies for ecosystem creation
- Maintain high-quality business engagement via regular governance meetings and cadence calls




- Engage clients through B2B social platforms
- Hire, train, and develop sales team to meet yearly targets
- Co-develop CSR roadmaps aligned with client vision and goals
- Conduct sales and operations review meetings to track KPIs and objectives
- Maintain sales and marketing performance reporting systems

4) Market Insights and Feedback Mechanism

- Create and manage internal feedback loop for market insights

Qualifications

- MSW or MBA in CSR preferred
- 8–10 years of experience in CSR consulting, sales, or equivalent consulting role
- Strong stakeholder management and client relationship skills
- Ability to research CSR trends and collaborate with NGOs
- Strategic thinking and multi-project management capabilities
- Solid coaching and leadership traits with empathy and integrity
- Functional knowledge of India's CSR ecosystem
- Prior CSR consulting and sales experience is a plus

📌 Manager-CSR Engagement and Client Acquisition (Mumbai)
🏢 SGS India
📍 Mumbai