- Make outbound calls to potential and existing customers to improve conversion for lending.
- Explain the features and benefits of the lending product to customers clearly and persuasively.
- Respond to customer inquiries and provide detailed information on loan terms and conditions.
- Identify customer needs and recommend appropriate lending solutions.
- Maintain a database of customer information and update call outcomes
- Meet daily and monthly call targets as defined by management.
- Ensure compliance with company policies and regulatory requirements during all customer interactions.
Qualifications:
- Solid communication and interpersonal skills. Minimum experience of 1 year
- Prior experience in telecalling or customer service, preferably in the financial sector.
- Ability to handle objections and resolve customer concerns effectively.
- Goal-oriented with the ability to work in a target-driven environment.
📌 Loan Sales Officer (Mumbai)
🏢 Impact Guru
📍 Mumbai
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