- Strong analytical and problem-solving skills.
- Knowledge of statistical quality tools.
- Valuable understanding of ISO and regulatory requirements.
- Leadership and team coordination ability.
- Strong documentation and reporting skills.
- Good communication skills (internal & external)
1. Quality Testing & Laboratory Management
- Supervise routine testing of raw materials, in-process materials, and finished products.
- Ensure testing as per approved specifications, SOPs, and standard methods (ASTM, ISO, etc.).
- Monitor PSA (Particle Size Analysis), chemical parameters, physical properties, and other critical QC tests.
- Review and approve Certificates of Analysis (COA).
- Ensure calibration and maintenance of lab instruments (e.g., PSA analyzer, pH meter, Brightness metere etc.).
2. Compliance & Documentation
- Ensure compliance with ISO 9001:2015 System.
- Maintain test records, control charts, and quality reports.
- Handle internal and external audits.
- Ensure proper documentation and traceability of batches.
3. Non-Conformance & Corrective Action
- Investigate Out-of-Specification (OOS) and Out-of-Trend (OOT) results.
- Coordinate with production and purchase teams for supplier quality issues.
- Conduct root cause analysis (RCA) using structured tools:
- 5 Why
- Fishbone Diagram
- CAPA system
- Monitor effectiveness of corrective and preventive actions.
4. Supplier Quality Management for Trading Materials.
- Evaluate supplier COA and incoming material quality.
- Raise non-conformance for supplier deviations.
- Coordinate supplier corrective actions and improvements.
5. Process Monitoring & Improvement
- Analyze quality data trends and identify improvement opportunities.
- Implement statistical tools (SPC, control charts).
- Support reduction of rejections and customer complaints.
6. Team Management
- Supervise QC chemists and lab technicians.
- Provide training on test methods, SOPs, and safety practices.
- Ensure safe laboratory operations and compliance with EHS norms.
7. Customer & Regulatory Support
- Support customer audits and technical queries.
- Assist in complaint investigation and response.
- Strong documentation and reporting skills.
- Good communication skills (internal & external )