- Handle inbound and outbound customer calls professionally.
- Resolve customer queries and complaints promptly.
- Maintain accurate customer records in the CRM system.
- Follow up with customers for issue resolution.
- Provide product and service information.
- Achieve daily call and quality targets.
- Escalate complex issues to the concerned team.
- Ensure a high level of customer satisfaction.
📌 Tele Caller (Kerala)
🏢 Alizion Ventures
📍 Kerala
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