Roles and Responsibilities
- Provide email support to customers through various channels (e.g. chat, email).
- Handle customer inquiries and resolve issues in a timely and professional manner.
- Utilize robust written communication skills to effectively communicate with customers.
- Work on non-voice processes such as web chats, semi-voice calls, international non-voice processes, blended processes, etc.
- Maintain accurate records of customer interactions using CRM software.
Desired Candidate Profile
- 1-6 years of experience in BPO industry or related field.
- Strong proficiency in English language (written & verbal).
- Excellent typing speed with high accuracy.
- Ability to work on multiple tasks simultaneously while maintaining attention to detail.
Regards,
Yamanur HR team.
Contact: (phone hidden) or
[email protected] with your resume and Mention that your applying for Mohali Chat Process.
📌 Email Support Executive (Punjab)
🏢 TP
📍 Punjab