Roles and Responsibilities :

1. Telecalling & Lead Management

- Make 100+ outbound calls daily to prospective students and parents from assigned databases
- Handle inbound inquiries via phone, WhatsApp, and email professionally
- Conduct cold calling and ensure consistent follow-ups on leads
- Maintain accurate records of interactions, follow-ups, and lead status in CRM systems Track daily, weekly, and monthly performance metrics (calls, conversions, enrollments)
- Achieve assigned admission and enrollment targets

2. Admission Counseling

- Counsel students and parents on academic programs, eligibility, admission procedures, fee structures, scholarships, and important deadlines
- Assess student profiles and recommend suitable courses




- Build trust and maintain long-term relationships with prospects
- Guide applicants throughout the admission process until successful enrollment
- Apply effective counselling and persuasion techniques to convert leads into admissions

Job Requirements :

- 1-8 years of experience in admission counselling or related field (education industry).
- Robust communication skills for effective telecalling conversations with students.
- Proficiency in processing multiple tasks simultaneously while maintaining attention to detail.
- Ability to work independently from home office setup.

📌 Admission Counsellor (Chandigarh)
🏢 Chandigarh University
📍 Chandigarh