- Configure Sprinklr solutions based on customer needs and platform best practices.
- Act as a key contact for clients, managing onboarding, training, and escalations.
- Deliver consulting support and insights across various project phases.
- Collaborate with internal teams to ensure product adoption and operational excellence.
Key Deliverables:
- Execute platform deployments ensuring alignment with future client needs.
- Conduct platform health checks and recommend upgrades or enhancements.
- Train customer users to maximize platform utility and satisfaction.
- Analyze and address performance issues, escalating where necessary.
📌 Lead Implementation Consultant (Bengaluru)
🏢 Sprinklr
📍 Bengaluru
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