About the Role

We are hiring experienced professionals for our Banking Email Process division. The ideal candidate must have hands-on knowledge of Reg G, Reg E, and Provisional Credit, along with a solid understanding of banking compliance, dispute handling, and customer account regulations.

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CTC - UPTO 4.5LPA

Key Responsibilities

- Review, investigate, and resolve customer disputes in compliance with Reg E

• Handle provisional credit issuance and follow-up actions
- Work on regulatory guidelines including Reg G and internal risk procedures
- Process claims within defined TAT and accuracy
- Maintain detailed documentation for audits and compliance checks




- Coordinate with internal teams for case escalation and resolution
- Ensure adherence to banking policies, quality standards, and security protocols

Required Skills & Experience:

- Minimum 1 year experience in Banking or Financial Process

• Strong knowledge of Reg G, Reg E, Provisional Credit workflow

- Excellent analytical and investigation skills
- Ability to work on multiple cases with accuracy
- Good communication and documentation skills
- Compliance-focused mindset

Qualification

- Any Graduate or Undergraduate with relevant experience • Background in BFSI preferred

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