Shift Timings: US Shift (5:30 PM or 6:30 PM onwards – 9 hours)
Cab Facility: Provided (Both sides)
Notice Period: Immediate Joiners Only
Interview Mode: Face-to-Face (Office)
Interview Day: Saturday
Interview Rounds: 2
Job Summary
We are seeking experienced professionals to join our Banking Operations team specializing in AML and KYC processes. The ideal candidates should have a background in Retail Banking with experience in Customer Information File (CIF) management, KYC compliance, account maintenance, and documentation handling. This role requires a high level of accuracy, regulatory compliance, and process efficiency in a global banking workplace.
Roles and Responsibilities
- Perform end-to-end KYC due diligence and validation as per regulatory and internal guidelines
- Manage and update Customer Information Files (CIF) accurately within banking systems
- Handle account maintenance activities, including updates to customer profiles, address changes, and other related modifications
- Review and validate customer documentation for account opening, modification, or closure
- Ensure compliance with AML regulations and escalate suspicious transactions or documentation discrepancies as required
- Maintain strict adherence to turnaround times (TATs) and service level agreements (SLAs)
- Coordinate with internal stakeholders such as compliance, risk, and audit teams for process governance and issue resolution
- Ensure data integrity, confidentiality, and accuracy in all operational activities
- Participate in quality control and process improvement initiatives
- Support audits and respond to audit queries with required documentation and justifications
Required Skills and Experience
- Strong understanding of Retail Banking operations
- Hands-on experience in AML/KYC processes and CIF management
- Working knowledge of account maintenance and documentation protocols
- Excellent attention to detail and accuracy
- Familiarity with regulatory compliance frameworks in banking
- Strong communication and interpersonal skills
- Ability to work in a structured, high-volume processing environment
- Prior experience in US shift-based operations preferred
📌 KYC - banking Ops - SPE/SME - PUNE
🏢 2COMs
📍 Pune
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