About Rentokil PCI Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world's leading pest control brand. Rentokil PCI aims to set new standards for customer service having operations across 300 locations in India.

For more details: https://www.rentokil-pestcontrolindia.com About The Role The Assistant Manager/Manager/Sr. Manager - Key Accounts is responsible for managing and growing business from existing and current customers in the assigned geography, with a focus on key account management, customer retention, contract renewals, collections, and new business development The person will report to the National Key Account Manager. The incumbent will have to work as part of a multi-functional team and this involves collaboration with the internal team and external stakeholders.

Requirements Job Responsibilities: Manage existing customers (Account Management)

Ensure customer retention

Drive annual contract renewals with price increases

Oversee the collection and manage the DSO

Identify and execute up-selling opportunities

Develop new business through the acquisition of customers

Generate new sales from both existing and new customers in line with monthly, quarterly, and yearly targets.

Collaborate with branches to deliver excellent customer service

Conduct market surveys and competitor analysis to identify service gaps

Improve customer profitability and contribution margins

Provide client feedback to support the service team





Perform other work-related duties as assigned Key Result Areas Customer (Revenue) retention of 95%+

On-time customer contract renewal of 100%

Price increase from existing customers as per target set

Manage collection and DSO as per targets set

Achievement of new sales targets (monthly, quarterly, yearly)

Improvement in customer profitability and margins Competencies (Skills Essential To The Role) Customer relationship management

B2B Sales, Key Accounts, Account Management and negotiation skills

Communication skills (verbal & written)

Result orientation and target achievement

Problem-solving and analytical thinking

Collaboration and teamwork

Market awareness and business acumen

Time management Educational Qualification / Other Requirement Bachelor's Degree (or equivalent)

Overall sales experience of 6+ years, including at least 2 years in Key Account Management

Years of experience ○ Manager: 5 to 8 years experience in B2B Sales including two years in Key Account Management Proven track record in Account Management and Business Development

Good understanding of the local geography where the role is based

Proficient in MS Office and G-Suite Role Type / Key Working Relationships Individual Contributor/People Manager (based on the role)

Internal team

External stakeholders Benefits What can you expect from RPCI? ➔ Our values lie at the core of our mission and vision. We believe that it's our people who Make Our Company What It Is.

We Believe In

Service

Relationships

Teamwork

Responsibility DEI statement: At RPCI, we believe in commitment to build an inclusive, varied workplace welcoming to people of all backgrounds.

📌 Key Accounts Manager - Food Retail Sector - Bangalore (Bengaluru)
🏢 Rentokil Initial
📍 Bengaluru