The Key Account Manager (KAM) will be responsible for driving sales, expanding the dealer network, and ensuring high dealer satisfaction. This role plays a key part in the growth and success of the organization by focusing on sales performance, operational efficiency, and dealer relationship management.
Primary Responsibilities:
- Recent Dealer Acquisitions: Acquire new car and bike dealerships in the assigned region.
- Business Development: Generate business from car/bike dealers.
- Lead Management: Follow up on leads forwarded to dealerships, including hot and lost leads, to confirm bookings and sales.
- Test Drive Coordination: Follow up on scheduled test drives for customers.
- Revenue Collection: Manage revenue collection from dealerships and ensure timely payments.
- Dealer Issue Resolution: Act as the single point of contact for dealers and resolve operational challenges.
- Service Quality Checks:
Conduct regular service audits to maintain CarDekhos quality standards at dealerships.
- Relationship Management: Build and maintain strong relationships with dealerships.
- Feedback and Continuous Improvement: Collect dealer feedback and implement strategies for service improvement.
Required Competencies:
- Strong communication skills in English and the local language.
- Understanding of OEMs and car/bike dealership operations.
- Digital Marketing Exposure
- Experience in online marketing and lead generation.
- Ability to analyze data, generate reports, and track sales performance.
Additional Information:
Travel: Candidates must be open to travel across the assigned region.
Ownership of a two-wheeler is mandatory for travel. (Daily travel allowances will be provided by the company.)
Working Days: Monday to Saturday (6-day week).
Compensation: 85% of the total CTC is fixed, while 15% is performance-based variable pay.
Variables are credited monthly.
📌 Key Accounts Manager (Chennai)
🏢 Cardekho.com
📍 Chennai
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