Responsibilities Own and manage a portfolio of high-value client accounts end-to-end.

Build and maintain strategic, long-term relationships with senior stakeholders at key client organisations.

Develop a deep understanding of each client's business goals and proactively align our product offerings to their needs.

Act as the voice of the client; internally coordinate with product, ops, and compliance teams to resolve issues swiftly.

Ensure all client queries are acknowledged and responded to within 24 hours.

Track account health and implement proactive measures to ensure high levels of client satisfaction and retention.

Prepare and present regular account reviews, performance reports, and strategic recommendations to key stakeholders.





Requirements 3-5 years of experience in key account management, client success, or strategic relationship management.

Robust executive communication and senior stakeholder management skills.

Ability to understand financial products and articulate value at a strategic level.

Proficient in CRM tools (Salesforce, HubSpot, or similar).

Analytical mindset comfortable with data, reporting, and deriving insights.

Proven ability to manage high-value client expectations and meet response SLAs consistently. This job was posted by Laveena Soni from Skeps.

📌 Key Account Manager (Gurugram)
🏢 Skeps
📍 Gurugram