Shift: Night Shift

Position Summary:

As a Junior Systems Administrator, you'll be a key part of our IT team, responsible for maintaining and supporting our company's technology infrastructure. This role involves providing technical support to end-users, managing our systems and security tools, and handling IT onboarding for recent employees.

Key Responsibilities:

- Provide Technical Support: Respond to and resolve technical issues for employees via phone, email, or in person. Manage and track support requests, escalating complex problems to senior team members when necessary.
- Systems and Network Management: Monitor and maintain servers, workstations, and network equipment. Apply updates and security patches, perform regular system checks, and troubleshoot network issues (DNS, DHCP, VPN, firewalls).
- Security Administration: Manage and respond to security threats using tools like Microsoft Defender and SentinelOne. Help conduct security audits, vulnerability assessments, and implement security measures to protect our systems.
- Cloud and Software Management: Administer and support our cloud infrastructure on Microsoft Azure and manage identity services with Entra ID. You will also be responsible for managing enterprise applications, including Microsoft 365, InTune, and Mimecast.
- Onboarding: Prepare IT resources for new employees, including setting up user accounts and configuring workstations.



You will also conduct IT orientation sessions to familiarize new hires with company systems and security protocols.
- Documentation: Create and maintain detailed documentation for system configurations, standard operating procedures, and troubleshooting guides to help both the IT team and employees.

Requirements:

- Education: Bachelors degree in Information Technology, Computer Science, or a related field.
- Experience: 1-3 years of experience in systems administration or a similar role.

- Technical Skills:
- Microsoft 365: Strong knowledge of administration, including Exchange Online, SharePoint, Teams, and user management.
- InTune: Experience with mobile device and application management.
- Azure: Familiarity with virtual machines, storage, networking, and Entra ID.
- Security: Experience with endpoint protection tools like Microsoft Defender and SentinelOne, and email security with Mimecast. Familiarity with KnowBe4 is a plus.
- Operating Systems: Proficiency in Windows Server and Linux administration.
- Networking: Solid understanding of core networking concepts (TCP/IP, DNS, DHCP).
- Scripting: Basic skills in PowerShell or Bash for automation.
- Virtualization: Experience with virtualization technologies such as VMware or Hyper-V.

- Soft Skills:
- Excellent problem-solving and analytical skills.
- Strong communication and interpersonal skills.
- Ability to work both independently and as part of a team.

📌 Junior System Administrator (Hyderabad)
🏢 BCforward
📍 Hyderabad