Provides operational and program management support for the client visit lifecycle, ensuring seamless planning, coordination, execution, and follow-through across all engagements.
Key Responsibilities
Visit Coordination
- Manage visit intake, scheduling, tracking, and workflow coordination
- Support execution of the end-to-end visit process from request through completion
- Coordinate stakeholders across account, business, and operational teams
Program Operations
- Maintain visit dashboards, trackers, and reporting
- Monitor milestones, timelines, and deliverables
- Ensure adherence to established processes and quality standards
Logistics & Communications
- Coordinate meeting schedules, logistics, communications, and documentation
- Prepare visit materials and support engagement readiness activities
- Manage post-visit documentation and action tracking
Continuous Improvement
- Support maintenance of playbooks, templates, and knowledge repositories
- Identify opportunities to simplify processes and improve efficiency
Qualifications
- Solid organizational and project coordination skills
- Experience supporting programs, events, client engagements, or operations
- Excellent communication and stakeholder management capabilities
- High attention to detail and ability to manage competing priorities
Success Metrics
- Timely and accurate execution of visit processes
- Quality of reporting and program administration
- Stakeholder satisfaction
- Compliance with operational standards and service levels
📌 Journeys Program Support (Bengaluru)
🏢 Accenture
📍 Bengaluru
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