- Education, Certificate
- (Relevant education, achievement & certification)
- Bachelor degree from a reputed university/college
- MS Office & proficiency in excel is a must
Knowledge
(knowledge gained in the past relevant to this requirement)
- Knowledge of handling Retail Store Operations
- Selling & customer service
- Valuable knowledge of Jewellery - Gold, Diamond, Platinum and Silver will be an added advantage
- MIS Reporting
Skills
- (Specific job skills required for this job)
- Communication- Excellent spoken & written communication skills in English & regional language
- Computer operating knowledge
- Good knowledge of Point of Sale' system (POS)/ERP/SAP
- Excellent in Excel / spreadsheet
Experience
- (Specific type or amount of experience)
- Minimum 4-5 years of relevant experience in front-end retail operations as Asst. Manager/Store Manager.
Preferably with an established Retail Brand
- Experience in handling customer queries & grievance handling
Suitability Criteria
- Success Behaviors
- (Traits like interpersonal skills etc.)
- Enthusiastic
- Selling(Passion to Sell)
- Interpersonal Skills
- Influencing
- Analytical
- Pressure tolerance
- Handles conflict
- People oriented
- Problem solving
- Strong Team Player
- Warmth / empathy
- Organized
- Willing to take Ownership
- Research / Learning
- Travel
Willingness
(Preference / Values / other requirements)
- Ability to work under a flexible schedule, including evenings and weekends.
- Extended working hours during festive and season times
- Shift timing - 9 hours with strict adherence