Location: Hyderabad Job Summary Nivara Diamonds is looking for a passionate and customer-focused Sales Executive to deliver an exceptional luxury retail experience. The ideal candidate should be confident in engaging with customers, understanding their jewellery requirements, and converting enquiries into successful sales while maintaining the highest standards of customer service.
Key Responsibilities - Welcome customers and provide a premium in-store shopping experience.
- Understand customer preferences and recommend suitable diamond jewellery.
- Explain product features, IGI certification, BIS hallmarking, and lab-grown diamond benefits.
- Achieve monthly and quarterly sales targets.
- Follow up with leads generated through walk-ins, calls, WhatsApp, and social media.
- Build long-term relationships with customers for repeat business and referrals.
- Handle billing coordination, order tracking, and after-sales support.
- Maintain product displays and ensure showroom presentation meets luxury retail standards.
- Stay updated on new collections, pricing, and ongoing promotions.
- Maintain accurate customer records in the CRM.
Requirements - Bachelor's degree or equivalent.
- 1–3 years of experience in jewellery, luxury retail, fashion, or premium sales (freshers with excellent communication skills may also apply).
- Strong communication and interpersonal skills.
- Good negotiation and customer service abilities.
- Basic computer knowledge and CRM familiarity.
- Willingness to work weekends and holidays.
Preferred Skills - Experience in diamond or jewellery sales.
- Fluency in English, Hindi, and Telugu.
- Passion for luxury products and relationship building.
Salary & Perks - Competitive salary.
- Attractive monthly incentives.
- Career growth opportunities.
- Product training on lab-grown diamonds and jewellery.
- Employee discounts and performance rewards.