- Provide technical assistance and support to customers via phone, email, or chat.

- Troubleshoot and resolve technical issues related to hardware, software, and network systems.

- Install, configure, and maintain computer systems, networks, and peripherals.

- Develop and implement procedures for troubleshooting and resolving technical issues.

- Collaborate with internal teams to resolve complex technical issues.

- Maintain accurate records of customer interactions and issue resolutions.

Job Requirements

- Strong knowledge of computer systems, networks, and peripherals.

- Excellent problem-solving and analytical skills.

- Ability to work in a fast-paced setting and prioritize tasks effectively.

- Effective communication and interpersonal skills.

- Strong attention to detail and ability to maintain accurate records.

- Ability to adapt to new technologies and learn quickly.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 IT Technical Support Executive (New Delhi)
🏢 Applied Research International
📍 New Delhi