Role & responsibilities

- Manage Change Request implementation and solutions for APAC Contract Logistics applications in line with business objectives.

- Adhere to governance and standardization for Change Request implementation, processes and tools.

- Review and update Change Control Documentation (CCD) and participate in functional and technical workshops.

- Manage Change Request timelines, resources, cost and risks.

- Perform configuration, validation and integration testing and coordinate with onshore/offshore teams.

- Support test scenario preparation, UAT and key user training, where required.

- Coordinate production readiness, deployment, go-live and hypercare activities.

- Coordinate with Global Support and Integration teams for IT product improvements.

- Liaise with Contract Logistics Operations, Integration and other IT teams throughout the Change Request lifecycle.





- Provide weekly Change Request status updates to the Regional Program Manager.

Preferred candidate profile

- 3-5 years of experience in WMS implementation/support, with at least 1 year of Manhattan WMS implementation experience.

- Strong understanding of Manhattan WMS and Contract Logistics processes.

- Experience managing Change Requests, configuration, testing, UAT, deployment, go-live and hypercare.

- Strong coordination experience with business users, IT, integration, support and offshore/onshore teams.

- Good understanding of Logistics / Supply Chain; PMP certification is an added advantage.

- Solid analytical, organizational, communication and stakeholder management skills.

📌 IT Specialist - Manhattan WMS - Contract Logistics (Thane)
🏢 CMA CGM
📍 Thane