Project Role : IT Service Management Representative Project Role Description : Manage delivery for IT production systems and services. Support the infrastructure service management lifecycle, ensuring client satisfaction and management of risk to services. Provide operational support, ensuring production systems and devices are online and available.

Must have skills : Asset Management Good to have skills : NA Minimum 3 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Key Responsibilities: The person should have the below skills - ServiceNow Development Develop and customize ITAM applications within ServiceNow Configure: Hardware Asset Management (HAM) Software Asset Management (SAM) CMDB Discovery Service Catalog Create workflows, Flow Designer automations, business rules, UI policies,



client scripts, and integrations Build custom dashboards, reports, and KPIs Technical Skills Robust experience in ServiceNow development Experience with: ITAM SAM Pro HAM Pro CMDB Discovery Integration Hub JavaScript knowledge REST/SOAP API integration experience SQL/database understanding Familiarity with Agile/Scrum methodology ServiceNow Expertise Business Rules Script Includes Flow Designer Additional Information: The candidate should have minimum 3 years of experience in Asset Management.

This position is based at our Bengaluru office.

A 15 years full time education is required.

📌 IT Service Management Representative (Bengaluru)
🏢 Accenture in India
📍 Bengaluru