What success looks like in this role About GDS at Unisys Global Delivery Services GDS provides the service management and transformation capabilities that wrap around and enable Unisys Business Units to deliver consistent scalable and outcome-led solutions to clients across the globe Why Join GDS You ll join a growing global team focused on shaping modern value-driven service delivery This role offers real-world exposure to managed services commercial modelling and productized standardized solutions along with structured enablement in solutioning presales and value articulation We support your development through hands-on deal experience team collaboration and opportunities to grow your influence across Unisys and beyond Your Impact Design Deliver Solutions Lead or contribute to the design of multi-year commercially viable managed services Map client needs to standardize GDS offerings and coordinate full solution development Produce cost inputs architecture artefacts and service design deliverables Collaborate with platform delivery sales and finance to ensure validation and sign-off Engage Influence Stakeholders Experience engaging C-level stakeholders though current focus is on internal stakeholder alignment with external influence growing Deliver presales presentations and articulate solution value clearly and credibly Analyse current states uncover transformation levers and shape business-aligned roadmaps Demonstrate Value Drive Innovation Translate GDS capabilities into client outcomes and business impact Identify gaps risks and differentiators during solution shaping Share customer insights to inform offering development and improve solution relevance Learn Grow Contribute Build fluency across GDS services e g ITSM SIAM MIM OCM T T PMO Contribute to team development through reviews artefacts and process improvements LI-SP2 You will be successful in this role if you have What We re Looking For ITIL 4 Foundation certification required 6-10 years experience in service management AND presales Experience engaging C-level stakeholders with current focus on internal engagements that are evolving outward Familiarity with managed services design costing and delivery in an MSP environment including the use of productised and standardised solution models Robust commercial awareness and excellent communication skills What Success Looks Like Delivery of validated high-quality solution inputs Clear articulation of value in presales conversations Trusted contributor across internal and customer-facing engagements Demonstrated growth in technical commercial and consultative capability Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age blood type caste citizenship color disability family medical history family status ethnicity gender gender expression gender identity genetic information marital status national origin parental status pregnancy race religion sex sexual orientation transgender status veteran status or any other category protected by law This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers If you are a US job seeker unable to review the job opportunities herein or cannot otherwise complete your expression of interest without additional assistance and would like to discuss a request for reasonable accommodation please contact our Global Recruiting organization at GlobalRecruiting unisys com or alternatively Toll Free (phone hidden) Prompt 4 US job seekers can find more information about Unisys

📌 It Service Management - Presales Solution Architect (Bengaluru)
🏢 Unisys
📍 Bengaluru