We seek a meticulous and proactive IT Officer to bolster our IT infrastructure support at Synnat Pharma, a rapidly growing pharmaceutical company specializing in APIs and Intermediates. In this role, you will be instrumental in Network Infrastructure Management, Windows Server Administration including Active Directory, and ensuring seamless Office 365 Administration.

Roles & Responsibilities:

Network and Infrastructure Management

1. Administer and maintain network infrastructure components, including routers, switches, firewalls, and VPNs to ensure optimal performance and security.
2. Monitor network performance and troubleshoot issues to minimize downtime and maintain network stability.
3. Implement and manage network security protocols and measures to protect against unauthorized access and cyber threats.
4. Plan and execute network upgrades and expansions to accommodate growing business needs.
5. Maintain accurate documentation of network configurations, policies, and procedures for audit and compliance purposes.
6. Collaborate with other IT teams to ensure seamless integration of network services with other systems and applications.

System Administration and Support

1. Manage and maintain IT assets, including hardware and software inventory, licensing, and lifecycle management.
2. Monitor system performance and proactively identify and resolve potential issues to prevent disruptions.
3. Provide technical support and troubleshooting assistance to end-users for hardware, software, and network-related issues.
4. Perform monthly patching on Windows 10 endpoints to ensure security and stability.
5.



Manage and administer Windows Server operating systems and services, including Active Directory, DNS, DHCP, LDAP, and File Server.
6. Install, configure, and maintain operating systems, servers, and software applications to meet business requirements.

Microsoft 365 Administration

1. Collaborate with other IT teams to integrate Microsoft 365 services with other systems and applications.
2. Stay up-to-date with the latest Microsoft 365 features and updates and provide training and support to end-users.
3. Implement and maintain data loss prevention (DLP) policies and security measures to protect sensitive information within Microsoft 365.
4. Troubleshoot and resolve issues related to Microsoft 365 services and applications.
5. Administer user accounts, permissions, and security settings within the Microsoft 365 setting.
6. Manage and configure Microsoft 365 applications, including Exchange Online, SharePoint Online, OneDrive for Business, Teams, and other related services.

IT Operations and Documentation

1. Provide regular reports on IT performance, security, and compliance.
2. Manage IT projects, including planning, execution, and monitoring.
3. Conduct regular IT audits to identify areas for improvement and ensure compliance with regulatory requirements.
4. Develop and maintain IT policies, procedures, and standards to ensure consistency and compliance.
5. Ensure adequacy and quality documentation as per SOPs for all IT systems and processes.
6. Schedule and monitor IT activities to ensure quality and user-friendliness of interfaces.

📌 It Officer (Visakhapatnam)
🏢 Synnat Pharma
📍 Visakhapatnam