To provide IT support, maintain the company’s IT systems, and ensure the smooth functioning of the ERP system by supporting users and resolving technical issues.
Key Responsibilities
- Provide IT support for computers, laptops, printers, and network issues.
- Install, configure, and maintain hardware and software.
- Support users in the ERP system and resolve day-to-day issues.
- Create and manage ERP user accounts and access permissions.
- Coordinate with ERP vendors for issue resolution and system updates.
- Monitor ERP performance and ensure smooth daily operations.
- Train employees on ERP modules and system usage.
- Prepare ERP-related reports and assist management with data analysis.
- Perform data backup and ensure data security.
- Maintain IT asset records and software licenses.
- Document IT and ERP procedures and user manuals.
Qualification
- MCA,
BCA, B.Sc. (IT), B.Tech./BE (Computer Science/IT), or any Bachelor’s/Master’s degree in Computer Science, Information Technology, or a related field.
Experience
- 2–5 years of experience in IT support and ERP administration.
- Experience with ERP software (Nway ERP, and other related Construction ERP) is preferred.
Skills
- Positive knowledge of ERP systems and business processes.
- Proficiency in Microsoft Excel and MS Office.
- Basic knowledge of networking, hardware, and system administration.
- Strong analytical and problem-solving skills.
- Good communication and user support skills.
- Ability to work independently and meet deadlines.
Salary – ₹25,000 per month (based on experience and interview performance).
📌 IT & ERP Executive (Ranchi)
🏢 Godawari Harsh Construction
📍 Ranchi
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