Key Pointers understand customer needs, by enquiring in an inquisitive manner, provide options to end user and together arrive at solutions • Understanding of IT Asset Lifecycle from Asset acquisition to management and disposal • Ability to learn existing processes and create recent ones where none exists • Have an eye for detail • Share knowledge with others in the team • Not hesitate to reach out to others in team or escalate when unclear • Experience of 2 to 3 years in performing store inventory management tasks • Experience in or understanding of software lifecycle • Experience in interacting with procurement team and with vendors, if required • Collaborate with operations, security, Talent and other teams to get the job done • Knowledge of advanced features of Microsoft Excel for analysis and reporting • Experience of using an Incident or Service request management tool • Experience of using an IT Asset management tool