Role

You will be responsible for managing reservations and ground operations for international inbound tours while ensuring smooth execution from confirmation until tour completion.

Key Responsibilities

- Handle end-to-end reservations for hotels, transport, guides, trains, flights, and other travel services.

- Coordinate with international tour operators, suppliers, and internal teams.

- Negotiate rates and availability with hotels and vendors.

- Prepare accurate costings, bookings, and operational confirmations.

- Ensure smooth execution of FIT & Group.

- Resolve operational issues proactively and efficiently.

- Maintain high service standards and client satisfaction.

- Work closely with Sales, Contracting, and Accounts teams.

- Maintain accurate records and system updates.





- Ensure all departures are operated profitably and as per company standards.

What Were Looking For

- Minimum 5-7 years of experience in Inbound Tour Reservations & Operations.

- Excellent written and spoken English.

- Solid destination knowledge of India (knowledge of Nepal, Bhutan, Sri Lanka or Maldives will be an advantage).

- Excellent negotiation and supplier management skills.

- Ability to manage multiple departures simultaneously.

- Strong attention to detail and problem-solving ability.

- Comfortable working in a fast-paced environment.

- Positive attitude with a customer-first mindset.

📌 International Operations Executive (Gurugram)
🏢 HI TOURS
📍 Gurugram