We are seeking Graduate Freshers interested in an International Customer Care - Non-Voice & Chat Process role at KVC Consultants Ltd. You will provide exceptional support to international customers through chat, ensuring high-quality interactions and effective issue resolution.

Roles and Responsibilities:

- Provide customer support through non-voice and chat channels.
- Offer exceptional support while communicating and assisting international customers.
- Ensure that high quality standards are maintained for all customer interactions and issue resolutions.
- Resolve tickets by analyzing customer-reported information to identify problems and concerns, providing accurate and timely solutions.

Skills Requirement:

- Excellent written communication skills in English,



with strong grammar and spelling, suitable for an international audience.
- Ability to provide exceptional support and maintain high-quality standards in customer interactions.
- Robust analytical skills to identify and resolve customer problems and concerns.
- Customer-focused mindset with a commitment to ensuring customer satisfaction.
- Ability to work independently and manage multiple chat conversations efficiently.
- Basic computer proficiency and ability to navigate customer support systems.

QUALIFICATION:

- Graduate Fresher.

📌 International Customer care-Non-Voice &Chat Process (Gurugram)
🏢 KVC Consultants
📍 Gurugram