We are seeking a highly customer-focused individual for the International Chat Process role at KVC Consultants Ltd. In this position, you will be responsible for providing splendid customer service in a friendly and courteous manner through chat, promptly addressing inquiries, and ensuring immediate resolution of customer concerns in a 24/7 environment.

Roles and responsibilities :

- Provide splendid customer services to customers in a friendly and courteous manner at all times via chat.
- Adhere strictly to quality and compliance guidelines in all interactions.
- Demonstrate the ability to make quick decisions and respond to customer inquiries promptly, ensuring all concerns are resolved immediately.
- Work effectively in a 24/7 setting, including rotational shifts.

Skills Requirement:





- Strong interpersonal, communication, and listening skills.
- Must possess excellent verbal communication skills, in addition to strong written communication for chat interactions.
- Proven customer service background.
- Ability to handle multiple chat conversations simultaneously while maintaining high service quality.
- Problem-solving skills to address customer issues effectively and efficiently.

Qualification:

- Graduates and Undergraduates are eligible.
- Full-time Degree students are not eligible; only distance course students will be considered.

📌 International Chat Process (Gurugram)
🏢 KVC Consultants
📍 Gurugram