Role: Manager – Inside Sales

Zolo | Coliving

Drive the team. Own conversions. Build a high-performance sales floor. Why this role exists

Zolo’s inside sales engine is the primary driver of occupancy and revenue across its coliving portfolio. While individual associates handle customer conversations, consistent performance at scale depends on strong on-floor leadership.

As we scale, the challenge is not just generating leads — it is ensuring high conversion rates, strong follow-up discipline, and a motivated, high-energy sales floor every day.

This role exists to ensure that each team of inside sales associates operates with discipline, urgency, and intent — delivering consistent conversion outcomes while maintaining a strong customer experience.

If the Associate Team Lead is strong, the team converts consistently.

If the Associate Team Lead is weak, lead leakage, poor follow-ups, and low energy quickly impact revenue. Your mandate is clear

Own the performance of your inside sales team end-to-end

Drive daily conversions, follow-ups, and revenue outcomes

Coach and improve call quality, pitching, and objection handling

Maintain high energy, motivation, and discipline on the floor

Ensure zero lead leakage and strong CRM hygiene

Build a team that consistently meets and exceeds targets

This is not a tracking role. It is active ownership of team performance and outcomes.

About

Zolo

Finding dependable accommodation has historically been fragmented and inconsistent.

People settled for compromises because the system offered few trustworthy options.

Zolo reimagined living and hospitality as a connected journey.

Zolo Coliving simplifies urban living.

Z Vacations enables meaningful travel experiences.

Z Hotels serves the modern traveler with consistency, warmth, and operational discipline.

Today, over 100,000 people trust Zolo across different phases of life.





Our ambition is to build the most trusted living and hospitality ecosystem for the new generation by partnering deeply with property owners who think long term. What you will be responsible for

1.

Own Team

Performance & Outcomes

Take full accountability for team targets (calls, connects, conversions, revenue)

Track daily performance and take corrective actions

Identify gaps and drive recovery plans

Ensure no lead is missed or left unworked

Drive strong closure discipline across the team

2.

Drive Execution

Discipline & Process Control

Enforce strict follow-up discipline across all leads

Ensure accurate and real-time CRM updates

Maintain clean pipeline visibility and next actions

Prevent lead leakage through structured tracking

Build consistency in execution across team members

- Coach & Improve Call Quality

Listen to calls and identify gaps in communication and pitching

Improve objection handling and closing ability

Conduct mock calls and roleplays

Provide specific, actionable feedback to team members

Drive improvement in conversion rates

4.

Lead Floor

Energy & Team Motivation

Maintain strong on-floor presence during peak hours

Drive urgency in calls, follow-ups, and closures

Keep team motivated during low-performance periods

Run daily huddles and performance check-ins

Create a high-energy, competitive environment

5.

Solve

Problems in Real Time

Identify issues impacting connects, conversion, or follow-ups

Take immediate corrective actions on-ground

Adjust approach based on performance trends

Escalate critical blockers quickly





Ensure issues are resolved and not repeated What success looks like after 6 – 12 months

Team consistently meets or exceeds targets

High conversion rates across all team members

Strong follow-up discipline with zero lead leakage

Noticeable improvement in team call quality and performance

High-energy, motivated, and performance-driven floor

Clean and reliable CRM pipeline The floor feels structured, energetic, and consistently high-performing. Who this role is for

You will likely thrive here if:

You take ownership of team outcomes, not just your own

You enjoy coaching and improving others

You are comfortable in high-pressure, target-driven environments

You bring energy and intensity to the floor every day

You believe strong performance comes from discipline and consistency

You want to grow into a larger leadership role Experience we value

2 – 4 years of experience in inside sales / calling roles

Strong individual sales performance track record

Experience mentoring or handling small teams (formal or informal)

Exposure to target-driven environments with daily tracking

Strong communication and customer handling skills

Hospitality experience is not required.

Ownership, coaching ability, and execution discipline are critical. The impact you will have

You will directly influence team conversions and revenue outcomes.

You will shape the performance and growth of multiple sales associates.

You will define the energy and culture of the sales floor.

You will impact occupancy and business performance at scale. Why join now

Zolo is scaling its inside sales engine rapidly across cities.

Consistency in execution and conversion will define success.

This role is a key stepping stone to larger leadership roles within the organization.

If you believe performance comes from ownership, discipline, and coaching — this is the right prospect.

📌 Inside Sales Manager (Bengaluru)
🏢 Zolo
📍 Bengaluru