– Manager, Inside Sales

Position: Manager – Inside Sales

Company: Edurange Global Careers OPC Pvt. Ltd.

Location: Ahmedabad, Gujarat

Department: Sales & Admissions

Employment Type: Full-Time

About Edurange Global Careers

Edurange Global Careers OPC Pvt. Ltd. is a leading overseas education and immigration consultancy specializing in Study Visas, Work Visas, Visitor Visas, PR, and Career Counseling. We are looking for an experienced and result-oriented Inside Sales Manager who can lead our sales team, drive revenue growth, and ensure operational excellence.

Educational Qualification

Bachelor's Degree (Minimum Required)

MBA in Marketing, Sales, or Business Administration will be an added advantage.

Experience

Minimum 5 years of experience in Inside Sales, Education Consultancy, Immigration, or a similar service industry.

Minimum 2 years of experience managing a sales team.

Key Responsibilities

- Sales & Lead Management

Manage inbound and outbound sales activities.

Generate leads through calling, follow-ups, referrals, and digital inquiries.

Convert inquiries into admissions and visa applications.

Maintain a healthy sales pipeline and achieve monthly revenue targets.

Ensure timely follow-up of every lead through the CRM.

- Student & Client Counselling

Counsel clients for various visa products including:

Study Visa

Work Visa

Visitor Visa

Permanent Residency (PR)

Understand customer requirements and recommend suitable solutions.

Build long-term relationships with prospective clients.

3.

Objection

Handling

Effectively handle customer objections and negotiations.

Guide and train team members on objection handling techniques.

Support the sales team in closing difficult cases.

- Team Leadership & Development

Lead, motivate, and mentor the Inside Sales Team.

Conduct daily sales meetings and performance reviews.





Build a high-performing sales culture.

Coach team members to improve communication, counselling, and conversion skills.

Participate in recruitment, onboarding, and training of current team members.

- Target & Performance Management

Set monthly, weekly, and daily sales targets.

Monitor individual and team performance.

Review sales achievements against KPIs.

Develop improvement plans for underperforming team members.

Ensure consistent achievement of organizational sales goals.

- CRM & IT System Management

Manage CRM activities and maintain accurate customer records.

Ensure timely updating of leads, follow-ups, and sales status.

Utilize CRM reports for business decisions.

Handle email communication professionally.

Work efficiently with Microsoft Office, Google Workspace, CRM software, and other business applications.

- Reporting & Analysis

Prepare daily, weekly, and monthly sales reports.

Analyze team productivity and conversion ratios.

Present MIS reports to management.

Track key performance indicators (KPIs) and recommend corrective actions.

- Profit & Loss (P&L;) Management

Monitor sales revenue and departmental profitability.

Analyze operational costs and improve efficiency.

Support management in budgeting and business planning.

Ensure sales growth aligns with company profitability objectives.

- Quality & Process Management

Ensure compliance with company SOPs.





Maintain high standards of customer service.

Resolve escalations professionally and promptly.

Improve sales processes to increase efficiency and customer satisfaction.

Required Skills

Excellent communication skills in English, Hindi, and Gujarati.

Strong leadership and team management abilities.

Excellent counselling and negotiation skills.

Exceptional objection handling capability.

Strong analytical and reporting skills.

CRM management expertise.

Microsoft Excel, Word, PowerPoint, Outlook, and Google Workspace proficiency.

Time management and organizational skills.

Problem-solving and decision-making ability.

Ability to work under pressure and achieve targets.

Key Performance Indicators (KPIs)

Monthly Sales Target Achievement

Weekly Sales Performance

Individual & Team Conversion Ratio

Lead Response Time

Follow-up Effectiveness

Team Productivity

CRM Data Accuracy

Customer Satisfaction

Revenue Growth

Departmental Profitability

Team Attendance & Discipline

Daily, Weekly & Monthly Reporting Compliance

Preferred Candidate Profile

Bachelor's Degree (Mandatory)

Minimum 5 years of relevant experience.

Proven experience in leading high-performing sales teams.

Strong knowledge of overseas education, immigration, or visa consultancy.

Result-oriented with excellent leadership skills.

Positive attitude with the ability to inspire and motivate teams.

What We Offer

Attractive Salary + Performance Incentives

Leadership Growth Opportunities

Professional Training & Development

Dynamic and Supportive Work Environment

Career Advancement in the Overseas Education & Immigration Industry

Join Edurange Global Careers and lead a winning Inside Sales team while helping students and professionals achieve their international career dreams.

📌 Inside Sales Manager (Ahmedabad)
🏢 Edurange Global Careers
📍 Ahmedabad