Adeeba e-Services is a leading International BPO running Inbound tech and website process. We provide technical help to our US and Canadian customers 24x7 with our best technicians.
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Job Profile:
Taking inbound calls with printer, router and antivirus issues from the customer. Diagnosing the issue and recommending the best plan to the customer. Selling technical support plan along with relevant software.
Candidate Profile
Must Have Experience in Outbound Tech Support for more than 6 months-1 year
Must know how to close their own calls.
Must have good convincing and sales skills.
Knowledge about BLUE SCREEN ERRORS and POP UP CALLS.
Experience in troubleshooting technical issues related to- Computer, Printer, Broadband, router, Email issues, Mac,