Line of Service

AdvisoryIndustry/Sector

Not ApplicableSpecialism

Managed ServicesManagement Level

Manager & Summary

At PwC, our people in managed services focus on a variety of outsourced solutions and support clients across numerous functions. These individuals help organisations streamline their operations, reduce costs, and improve efficiency by managing key processes and functions on their behalf. They are skilled in project management, technology, and process optimization to deliver high-quality services to clients.

Those in managed service management and strategy at PwC will focus on transitioning and running services, along with managing delivery teams, programmes, commercials, performance and delivery risk. Your work will involve the process of continuous improvement and optimising of the managed services process, tools and services.Why PWC

At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life.

Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us.

At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations.

& Summary:

At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation,



will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life.

Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more

Responsibilities:

Proposal & Opportunity Shaping:-

- Support response development for complex AMS and transformation opportunities (RFPs, proactive proposals, pitch decks)

- Structure winning narratives by linking client pain points to CIIO-led managed services constructs (value, transition, delivery, continuous improvement)

- Collaborate with partners/directors to shape deal strategy, positioning, and win themes

Managed Services Solutioning
- Define end-to-end managed services operating models covering transition, steady-state delivery, governance, and continuous improvement

- Work with functional, technical, and industry SMEs to develop integrated solutions across SAP, digital, data, and automation

- Embed innovation levers (AI, automation, analytics) into managed services proposals

- Develop KPIs aligned to business outcomes (better, faster, cheaper) and value realization frameworks

Cross Functional Solutioning
- Work closely with functional teams (Finance, Supply Chain, Projects, etc.) and technology teams to consolidate inputs into cohesive solutions

- Drive alignment across multiple stakeholders to ensure a holistic, integrated proposal response

- Act as a central point for synthesis across workstreams

Transformation Roadmap & CIIO Enablement
- Co-create transformation roadmaps aligned to client priorities across process, technology, and operating model

- Support design and embedding of CIIO constructs including value tracking, continuous improvement pipelines, and governance models

- Translate high-level strategy into phased, executable roadmaps with explicit milestones and benefits





Storyboarding & Executive Communication
- Develop CIO/Board-level storytelling for proposals, roadmaps, and transformation journeys

- Create high-impact artifacts including pitch decks, solution architectures, value cases, and operating model visuals

- Anticipate leadership asks and build decision-ready content

- Drive continuous improvement and optimization of managed services processes, tools, and services

Mandatory skill sets:

- Proven track record in digital transformation engagements, process improvement, and/or technology strategy

- Storytelling & Communication: Exceptional PowerPoint skills with an eye for structured thinking and visual storytelling; ability to address CXO-level audiences and deliver impactful presentations

Preferred skill sets:

· Analytical Rigor: Strong Excel skills with ability to synthesize complex data into actionable insights

· Executive Presence: Clear communication skills; you structure problems, not just describe them

Years of experience required:

2+ years

Education qualification:

· Full-time MBA/PGDM from a Tier 1 B-school is mandatory

· Bachelor’s degree in business, Engineering, or a related field from a top-tier institution preferred

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required: Bachelor Degree, MBA (Master of Business Administration)Degrees/Field of Study preferred:Certifications (if blank, certifications not specified)

Required Skills

Solutions DesignOptional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Automation, Automation Framework Design and Development, Automation Solutions, Budgetary Management, Business Process Automation (BPA), Business Process Improvement, Business Process Outsourcing, Business Transformation, Coaching and Feedback, Communication, Continuous Process Improvement, Creativity, Data Quality Automation, Deliverable Planning, Delivery Excellence, Design Automation, Digital Transformation, Embracing Change, Emotional Regulation, Empathy, Inclusion {+ 29 more}Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not SpecifiedAvailable for Work Visa Sponsorship?

NoGovernment Clearance Required?

NoJob Posting End Date

June 5, 2026

📌 IN_Manager_Managed Serviced_BT Cental_Advisory_Bangalore (India)
🏢 PricewaterhouseCoopers
📍 India