Job Title – IMU Digital Commerce Manager Management Level: 07 – Manager Location: NCR / Mumbai / Bangalore Must have skills: Digital commerce strategy & execution, Category / portfolio management, Customer experience optimization, D2C/Marketplaces/Omnichannel/Quick Commerce, Data driven decision making, Stakeholder Management across cross-functional teams, Team leadership & delivery ownership Good to have skills: Working knowledge of digital marketing, Product management, understanding of emerging technologies, AI / GenAI applications in commerce, Commerce platforms & MarTech exposure Job Summary: We are looking for a strategic and execution-focused Digital Commerce Manager to own and drive performance across D2C, marketplaces, omnichannel and quick commerce platforms. This role requires strong business ownership with hands-on experience in running digital commerce or a major category, with accountability for revenue, traffic, conversion, AOV/ATV, and customer experience metrics. The ideal candidate will work closely with cross-functional teams across business, marketing, technology, design, supply chain, customer support, etc. to deliver seamless digital shopping experiences and drive revenue growth.

Product management capability is a valuable additional skill, and exposure to AI / GenAI or advanced analytics-led initiatives is a strong differentiator.

Roles & Responsibilities:



Own end-to-end performance of digital commerce and drive growth for our clients

Deliver revenue growth by enhancing the customer experience and optimizing for conversion, engagement and retention

Lead and manage a team to deliver business outcomes

Define and execute category strategies (assortment, discovery, content, visibility, etc.)

Partner with cross-functional teams to enable and deliver experiences / journeys

Use data, insights, and experimentation to prioritize and solve problems

Stay up-to-date with e-commerce and digital trends to guide innovation

Contribute to product roadmap and platform enhancements where applicable

Champion best practices in UX and customer journey design Professional & Technical Skills: Strong knowledge of digital commerce ecosystems and customer journeys

Strong grasp of digital commerce KPIs and operating levers

Ability to translate customer needs into functional and technical execution plans

Solid analytical mindset with experience in A/B testing and data visualization

Excellent communication, leadership, and collaboration skills with execution discipline

Proficient in MS Excel, PowerPoint, and product analytics dashboards

Experience working in matrixed or global organizations is a plus About Our Company | Accenture

📌 IMU-SONG Strategy Manager (New Delhi)
🏢 Accenture in India
📍 New Delhi