Role & responsibilities

- Handle inbound and outbound calls to medical facilities, doctors' offices, and other healthcare providers to retrieve medical records.
- Navigate through medical records systems efficiently to locate and retrieve requested information.
- Verify the accuracy and completeness of medical records retrieved, ensuring compliance with legal and regulatory requirements.
- Communicate effectively with healthcare professionals to obtain necessary documentation in a timely manner.
- Document all interactions and maintain detailed records of medical records retrieval activities.
- Collaborate with internal teams to ensure the timely delivery of medical records to clients.

Preferred candidate profile

- Excellent communication skills in English, both verbal and written.
- Solid interpersonal skills and the ability to build rapport with clients.
- Basic knowledge of medical terminology is preferred but not mandatory.
- Ability to work in a fast-paced environment and adapt to changing priorities.

📌 Immediate Experience Hiring and Joining For International voice @Pune
🏢 AM Infoweb
📍 Pune