- Examine failed POIs and manual document submissions in the designated queue to determine if the POI can be approved or rejected
- Identify disparities, inconsistencies, or signs of forgery in submitted documents
- Escalate unclear or suspicious cases to Management for further review
- Detect fraudulent activity, such as repeated falsified documents from different regions, and escalate concerns to Management
- Monitor and analyze fraudulent identity trends, such as the use of synthetic identities, deepfake documents, and other evolving fraud tactics
- Maintain a well-documented tracker for the detected fraudulent activity and identity trends found
- Identify technical errors or shortcomings in the document verification process and suggest improvements
- Support training efforts to educate colleagues on document verification best practices and fraud detection methods
Qualifications:
Experience:
- 1-3+ years experience in identity verification, fraud prevention, KYC/AML compliance, or a similar role in investment brokerage, fintech, banking, or financial services
Skills:
- Proficiency in using identity verification tools
- Strong understanding of global identification documents and the latest trends in fraud detection
- Strong ability to detect fraud patterns and assess high-risk identity verification cases
- Attention to detail is non-negotiable, with the ability to identify subtle signs of document forgery and inconsistencies in customer-provided information
- Solid verbal and written communication skills
- Ability to make quick, sound decisions while adhering to company policies and regulations
Company Benefits Perks:
- Competitive salary package
- Performance-based annual bonus (cash and stocks)
- Group Medical Life Insurance
- Modern offices with free amenities, fully stocked cafeterias
- Monthly food card, company-paid snacks
- Hardship/shift allowance with company-provided pickup and drop facility*
- Attractive employee referral bonus
- Frequent company-sponsored team-building events and outings