Job Summary The HR Manager is responsible for leading and managing all Human Resources functions within the hotel. The role ensures that HR strategies support business objectives while fostering a positive work culture, maintaining statutory compliance, driving employee engagement, and ensuring the availability of competent talent to deliver exceptional guest experiences.

Key Responsibilities 1. Recruitment & Talent Acquisition

Prepare and execute the annual manpower plan.

Manage end-to-end recruitment for all departments.

Coordinate interviews with department heads.

Ensure timely onboarding of new employees.

Build relationships with hospitality institutes and recruitment partners.

Maintain an active talent pipeline for key operational positions.

Ensure quality hiring based on competency and cultural fit. 2.

Employee

Onboarding & Induction

Conduct orientation and induction programs.

Complete joining formalities and documentation.

Coordinate departmental induction schedules.

Ensure smooth integration of current employees. 3.

Employee

Relations

Build a positive and engaging workplace culture.

Address employee grievances fairly and confidentially.

Counsel employees and managers on workplace issues.

Promote teamwork and employee satisfaction.

Conduct exit interviews and analyze attrition trends. 4.

Performance

Management

Coordinate probation reviews and confirmations.

Support annual performance appraisal processes.

Guide managers in setting KPIs and development plans.

Monitor performance improvement initiatives.

- Learning & Development

Identify training needs across departments.

Prepare the annual training calendar.

Coordinate statutory and behavioral training.

Monitor mandatory training compliance.

Evaluate training effectiveness.

- Payroll & Attendance Coordination

Verify attendance, leave, and overtime records.

Coordinate payroll inputs with Finance/Corporate HR.

Ensure salary processing timelines are met.

Resolve payroll-related employee queries. 7.

Statutory

Compliance





Ensure compliance with applicable labour laws, including:

Shops & Establishments Act

Minimum Wages

EPF

ESI

Payment of Bonus

Payment of Gratuity

Maternity Benefit

POSH compliance

Contract Labour regulations (where applicable)

Standing Orders (if applicable)

Maintain all statutory registers, notices, and documentation.

- HR Administration

Maintain employee personal files and HRIS.

Issue employment letters, confirmation letters, transfer letters, and experience certificates.

Maintain employee records with complete confidentiality.

Prepare monthly HR reports and MIS.

Manage HR documentation and audits. 9.

Employee

Engagement

Plan employee engagement activities.

Organize festivals, recognition programs, and celebrations.

Drive employee wellness initiatives.

Conduct employee satisfaction surveys.

Implement reward and recognition programs. 10.

Disciplinary

Management

Handle disciplinary matters professionally.

Conduct domestic enquiries where required.

Issue warning letters and disciplinary notices.

Maintain proper documentation.

Ensure disciplinary actions comply with company policies and labour laws.

- HR Budget & Cost Control

Prepare departmental budgets.

Monitor recruitment costs.

Control manpower expenses.

Track training expenditure.

Recommend cost optimization initiatives.

- Coordination with Department Heads

Support department heads in manpower planning.

Advise on employee performance issues.

Assist in succession planning.

Facilitate workforce planning.

- HR Analytics & Reporting

Prepare periodic reports including

Recruitment Status

Attrition Analysis

Manpower Report

Vacancy Report

Joining vs Separation

Leave Analysis

Overtime Analysis

Training Hours

Employee Engagement Metrics

Compliance Status Desired Candidate Profile Education

MBA / PGDM in Human Resources

MSW (HR) or equivalent qualification preferred Experience

Minimum 04 years of HR experience in the hospitality industry.

Minimum 2 years in an HR Manager or Assistant HR Manager role.

Experience in hotels, resorts, or luxury hospitality is preferred.

📌 Human Resources Manager ( Casino Hotel, CGH Earth ) (Kochi)
🏢 CGH Earth
📍 Kochi